Contextual Live Chat Support within the Finofo app
We've transformed the support experience with our latest feature: seamless, pre-authenticated in-app live chat. Gone are the days of long waits and redundant authentication questions.
Now, reaching out through our secure app means immediate, focused assistance—no "What's your name?" or "What's your date of birth?" necessary. Our commitment to your convenience and security is at the heart of this update. Let's get straight to resolving your concerns, because your time is valuable, and your trust is paramount. Welcome to a smoother, more responsive support journey.
Customer experience is our top priority while building Finofo. We aim to be more than just a bank, broker, or any other fintech company.
Let's begin long-lasting partnerships!
Here's what the chat flow looks like: