Improvements
Jan 29, 2024

Contextual Live Chat Support within the Finofo app

Get direct live chat support whenever you need directly from the app.
Contextual Live Chat Support within the Finofo app

We've transformed the support experience with our latest feature: seamless, pre-authenticated in-app live chat. Gone are the days of long waits and redundant authentication questions.

Now, reaching out through our secure app means immediate, focused assistance—no "What's your name?" or "What's your date of birth?" necessary. Our commitment to your convenience and security is at the heart of this update. Let's get straight to resolving your concerns, because your time is valuable, and your trust is paramount. Welcome to a smoother, more responsive support journey.

Customer experience is our top priority while building Finofo. We aim to be more than just a bank, broker, or any other fintech company.

Let's begin long-lasting partnerships!

Here's what the chat flow looks like:

[ 01 ]

Using a Bank?

Here’s what your Finance team endures — experience their pain.
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[ 02 ]

Working with an FX Broker?

Are they really looking out for your best interests? Understand the trade-offs.
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[ 03 ]

Using other Fintechs?

Are they truly solving your needs? Compare and see the difference.
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